Last update: 19/05/2024

At DMLY S.A.S, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website dmly.com.co (the "Website").

1. Information We Collect

We may collect and process the following types of personal information:

1.1. Information provided by user:

Contact information, such as name, email address, telephone number and physical address.
Registration information, such as username and password.

1.2. Information collected automatically:

IP adress.
Browser type and operating system.
Web pages visited and time spent on the site.

1.3. Third party information:

We may receive information from third parties with whom we work, such as business partners and service providers.

2. Use of Information

We use the information collected for the following purposes:

2.1. To provide and improve our services:

Process and manage your requests and accounts.
Personalize your website experience.

2.2. For communications:

Send service emails, updates and promotions.
Respond to your questions and comments.

23. For security and compliance:

Prevent fraud and ensure website security.
Comply with legal and regulatory obligations.

3. Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

3.1. Service providers:

We share information with suppliers who help us operate and improve our business and services.

3.2. Legal compliance:

We may disclose information in response to legal requests, such as court orders, or to comply with applicable laws and regulations.

4. Information Security

We implement appropriate security measures to protect your personal information against loss, misuse and unauthorized access. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements.

6. User Rights

Under Law 1581 of 2012 and Decree 1377 of 2013, you have the right to:

6.1. Access, update and rectify your personal information.
6.2. Request deletion of your personal information when it is no longer necessary for the purposes for which it was collected.
6.3. Object to the processing of your personal data for certain specific purposes.
6.4. Request revocation of consent for the processing of your personal data.

To exercise these rights, you can contact us at info@dmly.com.co.

7. International Data Transfers

We may transfer your personal information to countries outside of Colombia. We will take reasonable steps to ensure that such information receives an adequate level of protection.

8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. The modifications will be effective once published on the website. We will notify you of significant changes through our website or by other appropriate means.